Certificate Dates

Certificate Dates

Certificate Dates

The certificate date is the date you originally obtain your certificate on our site. The date can be different from the date you completed the course if you did your course offline or didn't follow the online prompts.

Offline Courses

Many states allow us to offer offline courses. We may offer our courses as: video download, mp3 download, on CD,  and USB sticks. When you complete an offline course you must log back into our site to let us know you completed the course because we are unable to track when you complete these offline courses. The day you log back into our site and obtain your certificate will be the date of record on your certificate.

If it is important that the date on your certificate is the date you completed the course please make sure you login and obtain your certificate on the day you completed the course.

Online Streaming Courses

When you stream our courses online we are able to track your progress. However, you must follow the online prompts to get your certificate. Please let the video play all the way until the end and give it a second to register. You will than be able to go through the process of obtaining your certificates. 

Check your certificates to make sure that they were issued. If you don't have a certificate we do not consider the course completed.

    • Related Articles

    • Downloading and printing a certificate

      Downloading and printing a certificate Once you complete a course, a certificate of completion is issued. You will find your certificates on the Completed Courses page. If you don't have a certificate for a specific course we do not consider the ...

    • I didn't get a certificate

      I didn't get a certificate If you did not get a certificate for a course you completed there are several possibilities. If you streamed the course you must complete the entire course, all the way to the very end. Click Get Certificate. If you watched ...

    • Certificates are issued immediately

      Certificates are issued immediately Immediate Certs Course completion certificates are issued as soon as you complete the course and you can either download or email them to yourself immediately upon completion of the course. You can find your ...

    • Where do I find the state course numbers?

      Where do I find the state course numbers? State course numbers are located on your Certificates and on the Completed Courses page. You can find them in the right column and on your certificate of completion. Every time you complete a course, a ...

    • Downloading a video course

      Downloading a video course Most states allow you to download a video version of the course and watch it offline. This allows you to watch anywhere you want, even if you don't have internet access. Streaming a course is easier, but if you need to ...