Courses
How to Take or Exchange A Course
If you came to this page by clicking "How to take or exchange courses" from the Incomplete Courses page, please close this tab when you are done to go back to your account. We have made completing your CLE courses and exchanging them easy. If you are ...
Why are my courses expiring, I just purchased them?
Why do some or all of my courses expire when I just purchased them? Courses eventually expire and each state has different regulations relating to course expirations. Courses are offered from as little as 1 to 5 years in duration, it all depends on ...
Using a phone or tablet
Using a phone or tablet Our site works with both Android and Apple (iOS) mobile devices. All services work with both operating systems through the browser. We do not have a mobile App because everything can be done through your mobile browser.
Getting multiple state certificates for a single course
Getting multiple state certificates for a single course Get Multiple State Certificates To take a single course and get multiple certificates you must sign up for that state and the course must be approved in the state. Once you are logged in, ...
Supplemental Written Materials - Handouts
Supplemental Written Materials - Handouts All Courses Have Written Handouts Every state requires that our courses have supplemental written materials that go with each course. Think of these as handouts you would normally get at a live seminar. Our ...
Course Length and Credits
Course Length and Credits All our courses have different lengths. You can find the exact course duration by clicking on the Course Description link. We do not offer a course less than one hour (60 minutes) in length. All one credit hour courses are ...
How long does it take to finish a course?
How long does it take to finish a course? The length of time to finish a course and get a certificate depends on the course. Each course has a different length. The credit hours each course is worth correlates to the runtime. A 1.00 credit hour ...
How long do I have to complete a course?
How long do I have to complete a course? We believe you should get ample time to complete your courses. Attorney Credits gives you three years to complete your CLE purchase. Unlike other sites that require you to complete courses within a short time ...
Mailing of materials
Mailing of materials Unless you ordered a shipped bundle (CD or USB Bundle) we do not mail course material. Most people order our online courses and bundles and everything is done online. You can sign up, download the course material, complete a ...
Downloading a video course
Downloading a video course Most states allow you to download a video version of the course and watch it offline. This allows you to watch anywhere you want, even if you don't have internet access. Streaming a course is easier, but if you need to ...
Downloading a MP3 audio course
Downloading a MP3 audio course Most states allow you to download an audio version of the course and listen to it offline. This allows you to listen anywhere you want, even if you don't have internet access. Streaming a course is easier, but if you ...
Complete a streaming course
Complete a streaming course Streaming a course is the most popular and easiest method to complete your CLE. To streaming a course just go to the Incomplete Courses page. Select Watch Course or Listen to Course. When the player loads just click the ...
Where are my courses?
Where are my courses? Courses are listed on your Incomplete Courses page. If none of your courses are showing up there are a few possible issues. Please note you are currently on our "help" site. To see your Incomplete Courses you need to be logged ...
I can't see the video at all
I can't see the video at all If you can't see the video splash screen and are unable to click the Play button it usually means that the video is being blocked by the network you are on. Many places block videos. Government workplaces. Military ...
I can't hear the course, the sound stopped, no audio
I can't hear the course, the sound stopped, no audio All of our courses have sound. If you can't hear any sound the issue is on your end. Most of the time there is an issue with your computer that you are unaware of. A common issue is the sound ...
Where are the course codes?
Where are the course codes? Course Codes If you downloaded a course (video download or audio download) or purchase a shipped bundle (CD, MP3 Player, or USB) all of the courses contain embedded numeric codes. If your state requires that we verify your ...
The site says I am trying to stream two courses at once
The site says I am trying to stream two courses at once To protect you and as part of our fraud detection system our site doesn't allow you to stream multiple courses at once. If our site detects that you are trying to stream multiple courses it will ...
Retaking a course. I already took a course.
Retaking a course. I already took a course. I am trying to purchase a bundle but your site says that I already took one of the courses. Our site will not let you take the same course twice. When you purchase a bundle where you have taken a course ...
Reviewing a course I already completed
Reviewing a course I already completed One of our great features is that we allow you to review courses you already completed, even after you got your course certificate. Just log in and go to Completed Courses and Certificates and any courses you ...
Where did my download go
Where did my download go Video and Audio Downloads When you choose to download a course you have to download and save the file to your computer or device. Depending on your browser's settings it will either automatically download the file, or prompt ...
Using an iOS device, iPad, iPhone, or iTouch
Using an iOS device, iPad, iPhone, or iTouch Streaming Videos If you are using an iOS device such as an iPhone, iPad, or iTouch you can access our site through the Safari web browser and stream your courses easily. To stream a course on your iOS ...
Course details, original production date, course length, run time
Course details, original production date, course length, run time You can find detailed course information from the Incomplete Courses and Completed Courses pages. If you are not logged into our site click Course List >> Your State. Find the course ...
California participatory credits
California participatory credits We offer both self study and participatory credit for all of our California courses. In California, "participatory" means that we are able to verify that you actually completed the course. It doesn't mean that you ...
Pausing and starting a streaming course
Pausing and starting a streaming course Streaming a course is the easiest method to complete your CLE. To start a course go to Incomplete Courses. Select Watch Course or Listen to Course. When the player loads, click the Play button (white arrow) on ...
Cannot load M3U8: crossdomain access denied (2048)
Cannot load M3U8: crossdomain access denied (2048) If you load the video player and you see the message, "Cannot load M3U8: crossdomain access denied (2048)" at the top of the player, the video is being blocked. The video can be blocked by either a ...
Use iTunes to add download files to iOS devices
Use iTunes to add download files to iOS devices How to transfer downloaded files (MP3 download and video download) to your iOS device using iTunes from your computer. Please view or download image below to see referenced icons. Windows Computers ...
Use DropBox to add downloaded files to your iOS device
Use DropBox to add downloaded files to your iOS device How to transfer downloaded files (MP3 downloads and video downloads) to your iOS device using DropBox. Download the files to your computer. Open the folder where you downloaded the files on your ...
I can't see the video, I can only hear the course.
I can't see the video, I can only hear the course. If you are streaming a video course and you can only hear the audio portion (audio only, no video), the most common reason is a poor/slow internet connection. Our streaming provider uses adaptive ...
M3U8: levelLoadTimeOut video player error
M3U8: levelLoadTimeOut video player error If you are streaming a video and get this error: M3U8: levelLoadTimeOut please try using a different browser. This is a rare, but recurring intermittent error that our video provider believes to be browser ...
What are my course viewing options?
What are my course viewing options? Media Options All courses can be streamed or downloaded. Streaming is the easiest option because we keep track of your progress. However, if you have a poor internet connection, want to take them offline, or just ...
State Verification Requirements
State Verification Requirements Streaming Verification Some states require that we verify that you are taking the course. If your state requires this, we will randomly prompt you with a pop-up that you need to click (The course will pause and a pop ...
Adding a course with credits
Adding a course with credits Adding a new course to your account with unused credits is very easy. First make sure you are logged in. Next click Add Course. If you only practice in a single state you will go directly to your state's course list. If ...
Use iCloud to transfer downloads to your iOS device
Use iCloud to transfer downloads to your iOS device Using iCloud is the easiest way to transfer our downloaded courses (MP3 or video) to your iOS device. Windows Download the course file to your iCloud Drive desktop folder. Or download the file to ...
How to listen to a streaming course?
Streaming a course is the most popular and easiest method to complete your CLE. To listen to a streaming audio course just go to the Incomplete Courses page. Select Listen to Course. When the player loads just click the white Play button. Some states ...
Internet Explorer download blocked by Windows Defender
Internet Explorer download blocked by Windows Defender If you are using Windows and Internet Explorer and you get a message when you try and download a file that says, "This unsafe download was blocked by Windows Defender SmartScreen." it is easy to ...
Switching courses, exchanging courses, swapping courses, substituting a courses, unenrolling from a course
Exchange A Course Exchanging one or more of your online courses is easy, free, and you can do it yourself. If you want to exchange courses from a bundle, purchase the bundle first. You can only exchange the courses from a bundle after the purchase. ...