If you came to this page by clicking "How to take or exchange courses" from the Incomplete Courses page, please close this tab when you are done to go back to your account.
We have made completing your CLE courses and exchanging them easy. If you are new to Attorney Credits or just need a refresher, we have created this comprehensive guide to the Incomplete Courses
page. On Incomplete Courses
you will find courses that your are currently enrolled in, but have not completed.
Starting or Completing a Course
Online Courses
Most people purchase our online bundles or courses. If you purchased a CD or USB bundle please scroll down to the CD and USB Bundle section. Our online courses are available to stream or download in most states. A few states only allow streaming.
Streaming a Course
Streaming a course is the most popular and easiest method to complete your CLE. We offer both streaming video and streaming audio options. Note that a couple of states only allow streaming video.
To stream a course:
-
Click
Watch Course
(audio and video) or
Listen to Course
(audio only).
-
When the player loads, just click the
Play
button (white arrow).
Some
states require
that we verify that you are taking the course. If you state requires this, we will randomly prompt you with a pop-up that you need to click. The pop-up will come up twice in most courses. If you fail to click the prompt before the timer runs our (time depends on your state's requirements - generally ten minutes) you will start back in time when you try and restart the course.
NOTE
that if you are streaming audio (Listen to Course option), even though you are only listening, the pop-up will be visual. If you don't hear any sound, either a pop-up is on your browser's screen or the course has ended. Make sure that you click on the prompt (OK button) before the timer ends. Watch or listen to the course until the end and give the system a second to register. Once it registers that you have finished follow the prompts to get your certificate. If you course is not 100% complete, you need to finish the course before you can get your certificate. We do not consider a course complete unless you have a certificate.
Downloading a Course
Downloading and completing the course has two extra steps over streaming, but is easy to do. If you want to take your courses offline, have poor internet, or just prefer to download the course, most states allow this option. By downloading the course you can save the course files to your device and complete them anywhere you want, even if you don't have internet access at the time. Downloading is a popular method with people who have: poor or slow internet at home but have access to fast internet elsewhere, people who want to complete their CLE on a plane or vacation, or those who want to transfer the files to a USB stick and listen in the car.
To download a course:
-
Click
Download Course Video
(audio and video) or
Download Course Audio
(audio only).
-
Your browser may automatically save the file to your download folder (depends on your browser and what settings you have it set to) or you may be prompted to Save the file. You need to make sure that you Save the file to your device. The video files are .mp4 and the audio files are .mp3.
-
Once the file is downloaded to your device, find the saved file and double click on it. Once your devices player opens, click Play.
-
After you complete the course
you must log back
into our site and go to Incomplete Courses.
-
Find the course you completed and click
Get Certificate
. Follow the prompts to get your certificate of completion.
All downloaded courses have embedded code numbers in them. They are three digit numbers such as 123 or 456. If you
state requires
verification you will need these numbers so please write them down. We do not consider a course complete unless you have a certificate.
CD and USB Bundles
If you purchased a CD bundle, written instructions were included in the shipping box. If you purchased a USB bundle, the instruction are located on the USB in a file called, "Instructions Read First".
CD Bundles
-
Insert the CD into any CD player.
-
If it doesn't auto start, click Play. Each course is on it's own CD, though some courses may be on multiple CD's.
-
After you complete the course
you must log back
into our site and go to Incomplete Courses.
-
Find the course you completed and click
Get Certificate
. Follow the prompts to get your certificate of completion.
USB Bundles
-
Insert the USB stick into your device.
-
You will find three folders; Video, Audio and Written Materials.
-
To watch a course open the Video folder. To listen to a course open the Audio folder. To view the handouts (not the course itself) open the Written Materials folder.
-
Find a course you want to start and double click on the file.
-
When your device's player loads, click Play if it doesn't auto start.
-
After you complete the course
you must log back
into our site and go to Incomplete Courses
.
-
Find the course you completed and click
Get Certificate
. Follow the prompts to get your certificate of completion.
All courses on the CDs and USBs have embedded codes numbers in them. If you
state requires
that we verify that you completed the course, you will need these codes. They are three digit numbers such as 123 or 456. Please write down these numbers. We do not consider a course complete unless you have a certificate.
Handouts
All courses come with written materials (handouts). The written materials are supplemental information required by the states, but are not the course. You can can not just read the written materials - the course is the actual audio or video. To download the course materials from Incomplete Courses
, click
Download Handout
.
Course Progress or Download Date
Once you start streaming a course you will see the course progress on Incomplete Courses
in the far right column. The percentage of the course completed will be displayed to let you know that you have started the course but haven't completed it. If it is less than 100% you haven't finished the course. Click
Watch Course
or
Listen to Course
to complete the course and get your certificate. We do not consider a course complete unless you have a certificate.
If you are downloading a course, the date you downloaded the course will be displayed in the far right column. This is to let you know that you have already downloaded the course. If you lost the file, you can always download it again.
How to Exchange a Course
Exchanging one or more of your online courses is easy, free, and you can do it yourself. If you want to exchange courses from a bundle, purchase the bundle first. You can only exchange courses from a bundle after you make a purchase.
-
From Incomplete Courses
find the course you don't want to take.
-
Click
Exchange Course
. Confirm that you want to exchange the course and the credit hours for this course will be added to your online account.
-
Click
Add Course
to bring up our course catalog. If you practice in multiple states you will need to choose a state.
-
Find a course that you want to take and click the
Add Course
button for that course.
Exchanging courses works on a per credit basis. If you remove a 1.5 credit hour course it will put 1.5 credit hours in your online account. If you remove an additional 1.0 credit hour course you will now have 2.5 unused credits. You can add any course that is equal to or less than the credits in your account. If the course is 2.0 credit hours and you only have 1.5 credits in your account you will either need to remove another course or pay the credit difference.
Please note that we don't offer courses less than 1.0 credit hour. Also, if you remove a specialty credit course (such as ethics) you should add another course with like specialty credits otherwise you may be short of your requirements.
Courses from a CD or USB bundle can't be exchanged.
If you came to this page from Incomplete Courses, please close this tab when you are done to go back to your account.